Debit & Credit Card Access

 

report lost or stolen

Debit Card (716) 632-9328 – Option #5

Credit Card (716) 632-9328 – Option #6

 

fraud alert or transaction verification

A fraud alert may have been triggered on your card or we may be trying to contact you to verify a transaction that seems questionable.  This could have been from:

  • Did you order something online/out of country?
  • Purchases attempted out of your normal spending pattern or area?
  • You may have exceeded the daily dollar or transaction allotment?
  • Did you notify us that you are traveling?

Debit Card (716) 632-9328 – Option #5

Credit Card (716) 632-9328 – Option #6

 

traveling – notify us

Debit Card (716) 632-9328 – Option #5

Credit Card (716) 632-9328 – Option #6

 

activate your card/PIN

Debit Card (716) 632-9328 – Option #5

Credit Card (716) 632-9328 – Option #6

 

expired card

All cards reflect an expiration date.  Your card is valid through the last day of the month that it expires.  New cards are usually mailed out mid-month that they expire.

 

How do I access my VISA® Credit Card information?

Click here for information such as balance inquiries, activity, statements and payments.

 

debit card accessibility

ATM Withdrawal – (Savings & Checking) Withdrawal funds from your savings or checking account(s) at any ATM. Click here for a list of our no-surcharges.

Cash Back Option – (Checking) Receive cash-back when making a purchase.  Simply choose Debit and choose your dollar amount.  This is a free service.

Purchase – (Checking) Make a purchase at a retailer, over the phone or online.  This is a free service.

 

protect your accounts

Verified by VISA® is a free service that confirms your identity with an extra password when you are making an online transaction.  This service is available for both Credit and Debit Cards.

VISA® Alerts is a free service that gives you real-time alerts by email or text when you make a purchase using your Debit or Credit card.

 

Fees may apply.