The most common scams will target you through fake emails, text messages, phone calls, letters, checks in the mail or even show up at your front door.  If you suspect something to be fraudulent, please contact us before transacting or providing any information on your account(s).

If you authorize a transfer; send money; provide your account information or give access to a scammer, there’s often little we can do to help you get your money back!

How criminals obtain your personal and financial information

  • Pretending to be your financial institution or pose as a legitimate company
  • Asking for remote access into your computer
  • Pressure you to send money or give your banking information
  • Tell you to purchase gifts cards as a form of payment
  • Mail you a check and ask you to deposit the check that overpays for a prize you won
  • Threaten you with law enforcement action

These are all scams

  • Charity
  • Covid
  • Debt Relief
  • Email compromise
  • Grandparent
  • Impostor
  • Investment
  • Lottery/Sweepstakes
  • Romance
  • Tech Support
  • IRS Taxes
  • Utility Payments/Past Due
  • Unemployment
  • Recent Scams & Warnings
  • Report a Scam

Best ways to avoid a scam

  • Don’t respond
  • Don’t trust caller ID or answer phone calls from unknown numbers
  • Don’t give out your information
  • Research and validate
  • Sign Up for Consumer Alerts

Protect your accounts

To help protect your Western Division accounts, we suggest the following:

ItsMe247 (Online Banking) – Change your Username and Password to your Online Banking account.

Code Word – Call us and add a Code Word to your account that will be asked every time you call us.

Telephone Banking – Call us to change your PIN to access your accounts for automated telephone banking.

Identity Theft

If you are a victim of Identity Theft these resources will provide checklists; sample letters and guides to help protect yourself and your information.

Identity Theft Report & Recovery Plan