We already have all of your information, so we will NEVER contact you and ask you for your account number, debit or credit card number, PIN, Usernames or Passwords by phone, text or email.  

We are always mindful of keeping you informed about threats to your financial privacy and security.  This page is a resource to help you protect yourself against the most common scams and how to recognize the warning signs.

If you have any concerns regarding calls, texts or emails or you have received a check, an unknown deposit or have been asked to withdrawal or wire transfer large sums of money that you suspect may be fraudulent, please contact us before transacting any business on your account(s).

The following information is provided by the Federal Trade Commission (FTC), a government agency established to protect consumers against deceptive and unfair practices.

Unemployment Scam 

Recent Scams & Warnings

Sign Up for Consumer Alerts


Identity Theft (Including Unemployment Identity Theft)

If you are a victim of Identity Theft this resources will provide checklists; sample letters and guides to help protect yourself and your information.

Identity Theft Report & Recovery Plan


Western Division Account(s)

To help protect your Western Division accounts, we suggest the following:

ItsMe247 (Online Banking) – Change your Username and Password to your Online Banking account.


Code Word – Add a code word to your account that will be asked every time you call us.

Call us to set a code word at (716) 632-9328


Login to Online Banking – Info Center – My Preferences – Personal Information


Telephone Banking – Change your PIN to access your accounts for automated telephone banking.

Call us to set a PIN at (716) 632-9328


Call (716) 632-9328 – Option 4 – Option 4