Make a Loan Payment to your Western Division Loan(s) or Credit Card from another financial institution (bank account or debit card) as easy as through Text Message; Online Banking or Mobile App. Enjoy the convenience of a one-time payment or recurring payments with a simple click of a text reminder.
SETTING UP YOUR ACCOUNT
WHAT YOU SHOULD KNOW
- You will receive a Text Message informing you of the amount due on your loan. You will be able to review your payment options or you will be able to opt-out of our text message service by texting “STOP”
- The link will take you to a portal where you will be asked to verify your account with your account number and date of birth.
- When you verify your account for the first time you will have to setup the following:
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- 4 Digit PIN: Once you have entered your account number and date of birth, it will prompt you to create a 4 digit PIN. Store this information in a secure place as you will need this PIN to verify future payments.
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- Preferred Method of Payment: to make a payment you will have to add your preferred form of payment in the portal. You can do this by selecting ADD NEW DEBIT CARD or ADD NEW BANK ACCOUNT which will prompt a secure website for you to input your information. If done correctly. There will be a message stating ‘Payment Method Success’ and you will be redirected to the payment portal.
- Once your account has been successfully verified, you will be directed to the payment portal where you’ll be able to see all of your loans and will also be able to select your preferred payment method.
MEMBER BENEFITS
- The transaction fee is only $4.99/per transaction.
- Encrypted information guarantees your information is secure.
- Convenient ways to pay from an external account: text; website; online/mobile banking.
- Payments accepted from debit cards, checking accounts and savings accounts.
frequently asked questions
How can I pay my loans via text message?
Once you receive a text reminder, you respond ‘Pay’ to the same text. You will be asked to enter your PIN to verify your account, once you have completed this process your payment will be completed and you should receive a confirmation text. NOTE: you will have to set up a 4 digit PIN and preferred method of payment prior to using text payments.
Can I make a payment on my loans through Online Banking and Mobile Banking Accounts?
Login to your Online or Mobile Banking account using your smartphone, tablet or desktop and select ‘Make a Payment’. This will take you to the payment portal where you will have to verify your account.
If I opt-out of receiving text messages will I still be able to pay my loans online?
Yes, you will have access to the payment portal through our website or online or mobile banking. However, you will not receive any text notifications regarding payment reminders and will not be able to make a payment via text message.
