We are here for you…

Western Division is committed to the well-being of our members, employees and community.  For over 80+ years, Western Division has been and continues to be a strong and stable credit union.  We take our role seriously as your financial institution and in helping you, your loved ones, and our community get through these uncertain times.

Western Division and all our employees thank you for your understanding and patience. We are doing our very best to be here for our valued members when they need us the most as well as provide much needed support to our employees who give so much of their time and heart to serving and caring for our members.

Branch Hours & Contact Information

We are doing our part to protect our members and staff.  Our branch network is open, but our hours have been temporarily modified.  We do ask you to please limit in-person branch visits if possible.  Use our many convenient self service options to do your banking right from home (see below).  If you need assistance or have any questions, please call or text (716) 632-9328.

Williamsville Branch will be open Monday – Friday from 9:00 – 4:00 and closed Saturday.

Dunkirk Branch will be open Monday, Tuesday, Thursday & Friday from 9:00 – 1:00 then 2:00 – 4:00 and Wednesday from 9:00 – 1:00.

Call or Text Us at (716) 632-9328 before visiting a branch location.  We most likely will have a more convenient alternative for you.

Branch Appointments While our branch locations are open for business, we do ask to please call ahead to make an appointment.

Email Us with any questions at memberservice@westerndivision.org

EDocs if you need an account opened, a form completed or your loan documents signed, we can do everything by secure email.

Debit Card – need a debit card to access your account Click here.

Loan Applications – Call (716) 632-9328 to apply by phone or Apply Now.

Mortgage Applications – Call (716) 632-9328 for information of Apply Now.


Self Service Banking Options

Online Banking and Telephone Banking provides you access to account information, transfer money and more.  If you are a first-time user, please call or text (716) 632-9328 or contact us for activation.

Mobile App is everything that is Online Banking along with Remote Deposit, Loan Payments, Debit and Credit Card Locks and Alerts.

Make a Payment, Deposit or Transfer within your accounts at Western Division or from another financial institution.

Get Cash from one of our 55,000 No Surcharge Allpoint ATMs (850 right here in WNY) or have a check mailed to you through Online Banking, Telephone Banking or call or text (716) 632-9328.


Member Service

Transactions – We will continue to post transactions as usual: Direct deposit; recurring payments and debits/credits.

Your Money is Safe – Rest assured we are federally insured by the National Credit Union Association (NCUA).  All deposits are insured up to at least $250,000 per individual depositor.

We Care – For members facing potential hardships, please refer to our Skip-A-Pay or Financial Relief Application.

Beware of Scams – Beware of all scams as cybercriminals will be active during this time of uncertainty.  Western Division will never contact you to provide or verify your personal or financial information. Click here for recent scams and warnings.

Corvid-19 – For the most up-to-date information, visit the Centers for Disease Control and Prevention and the World Health Organization.