Privacy Policy

OUR COMMITMENT TO YOU -

At Western Division Federal Credit Union, we are committed to protecting the privacy of your personal information. Your trust is essential to our success. Western Division does not share non-public personal information with any non-affiliated third party.

YOUR PERSONAL INFORMATION -

In the course of providing you with products and services, Western Division acquires information from you in person, during telephone interviews, through e-mail, on applications or other forms you complete. We collect account related information such as your name, address, phone number, e-mail address and social security number. We also maintain information about your transactions with us. We may also collect personal information from consumer reporting agencies in order to evaluate your eligibility for credit or other financial products. We always attempt to keep all member information up to date. Please inform us immediately if any information about you is inaccurate.

MAINTAINING CONFIDENTIALITY OF YOUR PERSONAL INFORMATION -

We may share personal information we collect about you, as described above, with affiliated companies such as Membersfirst Advantage, LLC, who offer members a wide range of financial products and services including insurance and brokerage services. We may share information with companies that perform services on behalf of Western Division such as check printers, data processors, insurance companies, mortgage servicers, IRA service suppliers and statement mailers, or to other financial institutions with which we have joint marketing agreements. These companies act on our behalf and are obligated by agreement to keep any information we share with them confidential. For example, we may enter into an agreement with a company that provides mail services to inform you of Western Division 's products and services or other special promotions approved by Western Division . We may also share personal information we collect about you as necessary to effect, administer or enforce a transaction requested or authorized by you; when compelled to by law or valid court order; with consumer credit reporting agencies or to protect Western Division against fraud.

HOW WE PROTECT YOUR INFORMATION -

Access to your personal information by employees will be limited to those employees who have a business reason for such access. We maintain physical, electronic and procedural safeguards that comply with Federal Regulation to protect personal information about you. If you terminate your membership with Western Division, we will not share information we have collected about you except as permitted or required by law.

ONLINE PRIVACY -

Western Division recognized the importance of maintaining a presence on the World Wide Web for informational and e-commerce purposes in both attracting new members and retaining existing members. For the purpose of this statement, online activity is defined as the ability of members to access personal account information and general Credit Union information, to initiate transactions on your Credit Union accounts, and to apply for additional Credit Union products and services online. Our Privacy Policy is the same whether you are online or not.

ONLINE FORMS -

Western Division provides several online form resources (i.e.: loan application) to better serve the needs of its members. Personal information provided by a user via any of the Credit Union's online forms is used by the Credit Union only to process the member's request for service. All information that passes between Western Division's Website and the user's PC is encrypted to protect the user's privacy.

E-MAIL COMMUNICATION -

Personal information transmitted to Western Division may be used by Credit Union staff to respond to inquiries for service or information or improve the service the Credit Union provides. Since e-mail communication may not be secure against interception by unauthorized individuals, users should seek alternatives to e-mail when it is necessary to provide sensitive or personal information. Likewise, the Credit Union will not knowingly transmit or inquire to sensitive or personal information that can compromise or violate a user's privacy when communicating via e-mail.

This Privacy Policy has been adopted by Western Division Federal Credit Union and Membersfirst Advantage, LLC. It covers your current or former banking and financial service relationships with these companies. If you have any questions regarding Western Division's Privacy Policy, contact us at (716 or 800) 632-9328.

Notice Concerning Third Party Websites/Addresses

Western Division Federal Credit Union (Western Division) provides links to other websites/e-mail addresses solely as a convenience to our members & other customers.  Western Division is not responsible for the content or availability of these sites/addresses.  Please be advised that Western Division does not represent either the Third Party or you, the member, if you enter into a transaction.  In addition, Third-Party Sites are not covered by Western Division's privacy or other policies.  Further, Western Division is not responsible for the privacy practices or the content of the Third-Party Sites.  You are advised to review the privacy statement applicable to each Third-Party Site you visit.