Supervisory Committee
Q: What is the Supervisory Committee?
A: The Supervisory Committee is an independent committee, often referred to as an Audit Committee. The committee is comprised of three to five volunteers who are members of the credit union.
Q: What does the Supervisory Committee do?
A: The committee works independent of Western Division management and the Board of Directors. It oversees the work of internal and external auditors. It is responsible for ensuring the member assets are adequately safeguarded, accurate records are maintained and proper business practices are followed.
Q: How can the Supervisory Committee help me as a member?
A: The committee is also responsible for reviewing member complaints that cannot be resolved through normal channels. Most issues can be resolved efficiently and effectively by Credit Union staff at a branch location or through the Member Service Center. If you are unable to resolve an issue or discrepancy in your account through normal channels, you may wish to contact the Supervisory Committee.
Q: How do I contact the Supervisory Committee?
A: You may contact the Supervisory Committee by writing to:
Western Division Supervisory Committee, PO Box 1682, Williamsville, New York 14221-1682


